1. Shipping Locations

We currently ship across India. International deliveries will be launched soon. Please check pin-code availability before placing your order.

2. Shipping Timelines

Processing: 2–4 business days. Estimated Delivery:

• Metro Cities: 4–6 business days
• Non-Metro Cities: 6–9 business days
• Remote Areas: 8–12 business days

3. Shipping Costs

Free shipping across India on orders above ₹1,999. A flat rate of ₹99 applies otherwise.

4. Order Tracking

You’ll receive an email & SMS with a tracking link once your package is dispatched. You can also check your order status in your Ramana account.

5. Potential Delays

Unforeseen factors such as weather, festivals, or courier issues may impact timelines. We will keep you updated on any delays.

6. Damaged or Lost Packages

If your order is lost or arrives damaged, contact us at support@ramana.com within 48 hours. We’ll arrange a replacement or refund.

7. Accurate Address Information

Customers must provide the correct delivery address. Ramana is not liable for delays or failed deliveries due to incorrect details.